RETURNS
RETURNS & EXCHANGES
As our products are printed on demand and we do not store any merchandise in warehousing to minimize waste, each product you order from us is made especially for you. For these reasons, all products are final sale and we do not accept returns or exchanges for any reason.
We offer both metric and imperial size charts on relevant product pages to maximize size accuracy for our valued customers. If you wish to purchase a gift but are unsure about selecting the correct size, please consider the gift of choice with our store gift cards. For updates about our store and policies, please subscribe to our newsletter and follow us on social media.
DEFECTIVE & LOST ITEMS
We do not refund or replace items which are reported as lost or stolen by the customer but which are marked as delivered by the carrier. Please ensure your delivery address is entered correctly at checkout as we are not responsible for packages sent to an address other than the recipient address entered at checkout. We are also not responsible for packages becoming lost or stolen after the carrier's successful delivery to the recipient's address entered at checkout. Claims for lost or defective items must be made within 14 days of the estimated delivery date of the product.
In the rare event your item is late or defective, please submit a claim to us by email with your order number and:
- If defective, send us an email with the subject heading "Product Defective" and include the (1) order number and (2) photos of the defect in the body of the email.
- If late, check the item's shipping status using the tracking information. If tracking shows the item is lost, email us with the subject heading "Product Late" and put the (1) order number and (2) tracking number in the body of the email.
Once we approve your request for product replacement, we'll ship out your new product.
Thank you for shopping with us!
For inquiries, reach us by email.